Terms and Conditions
Please read these terms carefully before booking a tour with Voyage Antalya.
Last updated: January 2025
These terms and conditions govern your use of the Voyage Antalya website and the booking of the tour services offered by Yücel Taşyürek, trading as Voyage Antalya, based in Antalya, Türkiye.
By submitting a booking request or using this website, you accept these terms.
Bookings and confirmation
All tours are subject to availability. A booking is confirmed only once written confirmation has been received from Voyage Antalya by email or WhatsApp. We reserve the right to decline any booking at our discretion.
Please make sure that all the information you provide when booking — in particular the number of participants, the dates you want and any special requirements — is accurate.
Prices
All prices are provided on request and are quoted per person or per group as specified. Prices may vary according to group size, season and the specific requirements of the itinerary. Voyage Antalya reserves the right to adjust prices in response to significant changes in transport costs or local conditions.
Cancellations and refunds
Cancellation by the client:
• Cancellations made 7 days or more before the tour date will be refunded in full.
• Cancellations made 3 to 6 days before the tour date will be refunded at 50%.
• Cancellations made less than 72 hours before the tour date are non-refundable.
Cancellation by Voyage Antalya:
In the event of a cancellation due to unforeseen circumstances (extreme weather conditions, safety concerns, force majeure), clients will receive a full refund or the option to reschedule their tour.
Client responsibilities
Clients are responsible for:
• Arriving at the agreed meeting point on time.
• Holding valid identification and any required travel documents.
• Informing Voyage Antalya in advance of any health condition, mobility limitation or special dietary requirement that may affect how the tour runs.
• Behaving respectfully towards local customs, heritage sites and other participants.
Health and safety
Voyage Antalya takes all reasonable measures to ensure the safety of its clients. However, taking part in outdoor activities such as jeep safaris, rafting and hiking involves inherent risks. Clients take part at their own risk and are advised to take out suitable travel insurance before their trip.
Voyage Antalya reserves the right to modify or cancel a tour at any time if it considers that conditions present a risk to the safety of participants.
Liability
Voyage Antalya is not liable for any loss, damage, injury or expense resulting from circumstances beyond our reasonable control, including weather conditions, strikes, political unrest or events of force majeure.
We are not liable for personal belongings lost or damaged during a tour.
Governing law
These terms and conditions are governed by the law of the Republic of Türkiye. Any dispute arising from these terms will be subject to the jurisdiction of the courts of Antalya, Türkiye.
Contact
If you have any questions about these terms and conditions, please contact us:
This English text is a translation provided for convenience. In the event of any discrepancy, the French version prevails.
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